Frequently asked questions

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Tender Classified is an online platform that provides businesses and individuals with access to
tender opportunities across various industries in Kenya. It streamlines the tender search
process, offering advanced filtering, notifications, and educational resources.

Our platform aggregates tenders from multiple sources, including public procurement portals,
private organizations, and verified third parties. Users can search, filter, and receive alerts for
tenders matching their interests. Application instructions are provided within each listing.

No, Tender Classified is an independent platform. While we source tenders from government
procurement portals, private entities, and other organizations, we are not directly affiliated with
any government agency.

Some tender listings are available to the public, but full access, including premium features like
notifications, saved searches, and training, requires registration.

Visit https://tenderclassified.com and click Sign Up. Follow the prompts to register using your
business or personal details.

Premium members enjoy:
 Exclusive access to high-value tenders
 Real-time notifications
 Priority customer support
 Access to training materials and resources

You can cancel your subscription at any time through your account settings. Please note that
cancellations take effect at the end of the current billing cycle

We aggregate tenders from government procurement portals, private organizations, NGOs, and
other verified sources.

Each tender listing provides application details. Some require external submissions via eprocurement platforms, while others allow direct application through our website.

No, we do not influence or participate in the tender awarding process. Success depends on the
procuring entity’s selection criteria and the competitiveness of your bid.

Yes, registered organizations can post tenders. Contact our support team for guidance on listing
your tender.

We accept:
 M-Pesa
 Bank transfers
 Debit/credit cards (Visa, Mastercard)

Yes, we use secure, encrypted payment gateways that comply with the Central Bank of
Kenya’s regulations to ensure all transactions are safe.

Refunds are only issued under specific circumstances as outlined in our Refund Policy. Please
review our policy before making a payment

Absolutely. We adhere to the Kenyan Data Protection Act, 2019, and GDPR standards,
implementing strict security measures to safeguard user data.

No, we do not sell or share personal data without user consent, except as required by law or to
fulfill contractual obligations with service providers.

If you encounter a suspicious listing, please report it immediately to
support@tenderclassified.com so we can investigate and take appropriate action.

You can reach us through:
 Email: support@tenderclassified.com
 Phone: +254 725 547341
 Office: Block B, Lanphil Arcade, Ground Floor, Nairobi, Kenya

Our support team is available:
 Monday to Friday: 8:00 AM – 5:00 PM (EAT)

Yes! We provide expert training on how to identify, prepare, and submit winning bids. Check
our Training & Resources section for details.
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254725547341
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