Terms And Conditions

• Tender listings across various industries and locations.
• Advanced search and filtering options.
• Instant notifications for new tenders.
• Secure, verified listings.
• Blog resources and training on tender application strategies.

• Use the platform only for lawful purposes and in compliance with relevant laws.
• Provide accurate and up-to-date information when registering.
• Maintain the confidentiality of account credentials.
• Not engage in fraudulent, misleading, or corrupt activities.
• Not use automated tools (e.g., bots, scrapers) to extract data.

• Certain services may require payment.
• Subscription fees are non-refundable unless stated otherwise.
• Payments must be made through approved methods listed on the website.
• All payments comply with The Consumer Protection Act, 2012.

• All content on Tender Classified, including text, graphics, logos, and software, is owned by or licensed to Tender Classified and protected by Kenyan Copyright Law.
• Users may not copy, reproduce, or distribute any content without prior written consent.

Tender Classified may contain links to third-party websites. While we strive to provide relevant and reliable links, we do not verify, endorse, or assume responsibility for the content, policies, or services of these external sites. Users should review the policies of third-party sites before engaging with them. We do not endorse or assume responsibility for the content or services of external sites.

• Tender Classified is committed to protecting user data in compliance with the General Data Protection Regulation (GDPR) and the Kenyan Data Protection Act, 2019.
• We collect and process personal data only for legitimate business purposes, such as providing tender information, processing payments, and improving our services.
• Users have the right to access, correct, delete, or restrict the processing of their data.
• We do not sell or share personal data with third parties without explicit user consent, except where required by law.
• Users can withdraw their consent at any time by contacting us at support@tenderclassified.com.
• We implement appropriate technical and organizational measures to protect user data from unauthorized access, loss, or misuse.
• For more details, please refer to our Privacy Policy.

• Tender Classified provides tender information "as is" and does not guarantee the accuracy or completeness of listings. Users are encouraged to verify tender details independently with the respective procuring entities before making any commitments.
• We are not responsible for any losses incurred as a result of relying on information from the platform.
• We do not guarantee the awarding of any tenders listed on the platform.
• Users are responsible for ensuring their compliance with all applicable procurement regulations, including those under the Public Procurement and Asset Disposal Act (PPADA) 2015.

Tender Classified reserves the right to terminate or suspend user access if these Terms of Use are violated.

We aim to provide a high-quality service and ensure that our users have a positive experience on the platform. However, if you are dissatisfied with your subscription or purchase, we offer the following guidelines regarding refunds:

1. Eligibility for Refunds
   • Refunds are only available under the following conditions:
   • If there was an error in the billing process (e.g., duplicate charges or incorrect billing amounts).
   • If we terminate the subscription plan due to a violation of the Terms of Use.
2. Non-refundable Services
   • Subscription fees: Once a subscription has been activated, it is generally non-refundable unless specified otherwise.
   • Any fees for premium features or services that have been used (such as notifications, resources, or alerts) are also non-refundable.
3. Refund Request Procedure
   • To request a refund, please email our support team at support@tenderclassified.com within 30 days of the payment date. Provide the following details:
   • Proof of payment (receipt or transaction number).
   • A brief explanation of why you are requesting a refund.
   • Our team will review the request and inform you of the outcome.
4. Processing Time
   • Refunds, if approved, will typically be processed within 7-10 business days.
5. Amendments
   • Tender Classified reserves the right to modify or update this Refund Policy at any time, with changes taking effect from the date of publication.

The laws of Kenya govern these Terms of Use. Any disputes arising shall be resolved in Kenyan courts, specifically within the jurisdiction of the High Court of Kenya.

Tender Classified reserves the right to modify these Terms of Use at any time. Users will be notified of significant changes via email, platform notifications, or other appropriate communication channels, as determined by Tender Classified.